Help Page for Splorite 🛟

1. Getting Started with Splorite

  • Log in: When you first access the Splorite website you will automatically be logged in

2. Navigating Splorite

  • Search: Use the search bar to enter a topic, keyword, or question you'd like to learn about. The AI will generate personalized modules, examples, and questions related to your search query.
  • Chat section: Engage with the AI chatbot by typing your questions or topics into the chat interface. The chatbot will provide answers and engage in conversations about the subject matter.
  • Example section: Browse the example section for real-world examples, case studies, and illustrations related to your learning topics.
  • Settings: Manage your account settings, preferences, and subscription plan by clicking on your profile icon and selecting "My Account" from the dropdown menu.

3. Troubleshooting

  • Slow loading times: If you're experiencing slow loading times or difficulty accessing content, try refreshing the page or clearing your browser cache.
  • Chatbot not responding: If the AI chatbot is not responding or providing inaccurate information, ensure your query is clear and concise, or try rephrasing the question.
  • Error messages: If you encounter any error messages, take note of the error code or message, and contact our support team for assistance.

4. Subscription and Billing

  • Upgrading to Premium: To upgrade to the Splorite Premium plan, navigate to your account settings, click "Account Billing," and subscribe.
  • Canceling your subscription: To cancel your subscription, go to your account settings, click "Account Billing," and click on cancel your plan.
  • Billing inquiries: For any billing-related questions or concerns, please contact our support team.

5. Contact Us

  • Email: support@splorite.com
  • Social media: Connect with us on our social media channels for updates, news, and additional support.
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